Contact Us

General Inquiries

Corporate Office

(Not for use by New York borrowers)

(866) 695-4122

Borrower Customer Service

(800) 777-4001

REO Properties for Sale

www.pennymac.com/reo-properties

Community Bank & Credit Unions (Not for use by New York borrowers)

Ben Crouse

West

(818) 746-2315

Send email to Ben Crouse.

Drew Rooker

Central

(469) 629-6770

Send email to Andrew Rooker.

Carrie Farkas

East

(813) 498-0880

Send email to Carrie Farkas.

Inside Sales (Not for use by New York borrowers)

Aletha Roddenberry

West

(805) 330-4949

Send email to Aletha Roddenberry.

Non-Delegated Sales Team (Not for use by New York borrowers)

Jason Bannister

National West

(415) 613-2054

Send email to Jason Bannister.

Brian Neumann

Pacific Northwest

(651) 238-3356

Send email to Brian Neumann.

Cameron Shartzer

Southeast and South Central

(813) 588-4235

Send email to Cameron Shartzer.

Scott Houp

National East

(847) 609-6006

Send email to Scott Houp.

Teresa Talavera-King

West

(858) 945-4633

Send email to Teresa Talaveraking.

Christine Wagner

Northeast and Mid-Atlantic

(410) 443-4504

Send email to Christine Wagner.

Tom Steibel

Upper Midwest and Central

(618) 789-4422

Send email to Thomas Steibel.

Pricing (Not for use by New York borrowers)

Send email to ["CorrespondentMandatory"].

Send email to ["CorrespondentBest"].

(800) PENNY-38 [736-6938]

Email/Phone Hours:

Monday-Friday: 7:00 am to 5:15 pm (PT)

Saturday & Sunday: Closed

Website Hours:

Monday-Friday: 7:00 am to 8:00 pm (PT)

Saturday & Sunday: Closed

Send email to ["TradeDesk"].

(866) 595-8123

Our Hours:

Monday-Friday: 5:30 am to 2:00 pm (PT)

Saturday & Sunday: Closed