The main goal of PennyMac* is to help you maintain and protect the ownership in your home. This notice explains how we protect and use your personal information in a safe, secure and responsible manner. What you need to know in brief:
There are a few simple things that you can do to safeguard your information on the Internet:
We collect your personal information when you register through PennyMac registration web pages and each time you update your personal information on any web page.
Some of our web sites may make use of "cookie" technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a web site can send to your browser, which may then store the cookie on your hard drive. So when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit.
Also, when you visit one of the PennyMac web sites, we may collect and store information about your visit on an anonymous, aggregate basis. We use this information only to measure site activity and to develop ideas for improving our sites. This information may include:
We may collect this non-personally identifiable information for the following purposes:
To service and manage your loan, comply with government regulations, improve our products and services, and better understand your financial situation and needs, we collect and maintain customer and former customer data. We collect information:
We only disclose this data to third parties that assist us in providing vital services to you (such as credit reporting agencies, regulators, data processing providers, loan investors, and monthly statement vendors). These service providers are contractually bound to keep the information confidential and not use it for any other purpose.
You may limit how we share your personal information. This is called a right to "opt out". You have two options to consider:
If you opt out we will continue to share non-public personal information with our service providers (such as monthly statement vendors), and with third parties as required or permitted by law (such as credit reporting agencies).
Notice to CA Residents: We will provide a separate short form notice describing the rights of California residents to opt out under California law, including rights to opt-out of affiliate sharing. We will only share non-public personal information as required or permitted by law.
Notice to ND Residents: We will only share information with our service providers and with third parties as required or permitted by law. We may also disclose your non-public personal information with your written consent.
Notice to VT Residents: We will not share non-public personal information with anyone except our service providers and third parties as required or permitted by law. We will share transaction and experience information (such as your loan balance and payment history) within the PennyMac family of companies.
We strive to safeguard your data. We do this by:
* This privacy notice applies to PennyMac Loan Services, LLC; PNMAC Capital Management, LLC (PCM); PNMAC Mortgage Opportunity Fund Investors, LLC; Private National Mortgage Acceptance Company, LLC; and PNMAC Mortgage Co., LLC.
Questions about your privacy? Call us at (866) 586-9210
Effective Date of This Notice: September 5, 2008